Hand your guest fresh food. Every time.
LEARN HOW
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The rise of digital ordering has created a pickup experience problem:
Inaccurate quote times will deter a guest from ordering or set them on a path to a disappointing handoff.
Arriving without order progress is a mismanaged guest.
Hot food sits out – leaving a bad taste in customers’ mouths.
70%
of restaurant guests are there for the first time. Curbit helps you get it right for repeat business.
Curbit is the central nervous system of your modern digital restaurant. Kitchen bumps and expo clears are the pulse. Millions of order observations – the brain.
Using a simple, low-touch integration, Curbit will supercharge your operation.
Dynamically update quote times based on current capacity
Proactively notify guests when promise time change
Manage arrivals by messaging real time order progress and destination specific pickup instructions
30%
lift in customer repeat rate
Insight into the timing of your digital operation
Maximized throughput during your busiest day parts
Guests enter the parking lot informed and on-time.
Staff knows precisely when to expect arrivals.
Food is handed off at peak freshness without the wait.
No noise - Just happy guests and happy staff > Pickup, delivered.
“We saw an increase of 30% in ordering frequency which translated to a 25% lift in revenue.”
David Goldstein, COO, Sharky’s
“We were having to turn off our delivery orders when we got too busy. Our pilot quickly surfaced the timing problem and we now exceed what we once thought was peak capacity.”
CTO of a multi-unit casual dining brand
“Our same store sales lifted by 17% which has us allowed to consider non drive-thrus in harder to penetrate infill markets.”
AHARON AMINPOUR -
West Coast Franchisee - Dunkin
Curbit plays nicely with your current tech stack. Implementation is fast and turnkey. (And yes, we’ll make your CTO and IT team look like heroes.)
Curbit ensures quote times are always an accurate reflection of capacity. Updates are based on a combination of historical data and real-time kitchen observations. All stages of preparation and fulfillment are quantified to determine how long the next order will take. Guests then receive the most accurate quote time at checkout. Curbit uses messaging to update guests with their order progress and changes in timing updates. This is the formula for orchestrating arrivals at peak order freshness.
So long as a valid mobile number has been provided, either through an online order or entered into the POS, those guests will receive an SMS with a link. Think of this link as a frictionless side-car to your existing app or website. This opens right into a dynamic experience with order progress and destination-specific pickup instructions.
We use SMS as a fallback with the same progress and instructions found in the link – but sent via text instead.
Today’s Curbit requires a KDS. This is how we capture the signals out of your kitchen. We subscribe to those webhooks to deliver our solutions. If there are no webhooks, we have an onsite solution that ingests the kitchen signals.
No. Curbside simply won't work without accurate order timing and reliable messaging that orchestrates arrivals. This is what makes Curbit’s curbside a best-in-class solution
With a smoothed over last-mile, your staff will operate at peak efficiency. All unnecessary interactions are removed, no more wasting time trying to find guests or being held up on the phone. And with dynamic quote time adjustments, your staff will no longer have to manage those manual configurations.
Nope! Curbit is a plug-and-play system. There is no staff training required. We simply take all the horsepower in your kitchen and unlock its full potential.
There is no more important stage of the ordering cycle than the pickup experience. 70% of restaurant guests are first-timers. That will always be a leaky bucket – so long as the handoff does not deliver on the promise at checkout. Curbit ensures that the experience is reliable so guests can reorder with confidence that the pickup experience will meet and exceed their expectations.
Guest repeat rates will increase.
Labor will become more efficient – staff won’t need to manage quote times and will experience fewer unnecessary interactions around order readiness.
Throughput will be maximized – more orders, less throttling.
Real estate will be optimized as parking lots become virtual drive-thrus without the opex.
Enhanced operational insights – Curbit surfaces the data and makes it consumable.
We have a variety of pricing plans that depend on your environment. Don’t be bashful, give us the opportunity to earn your business.
